Frequently Asked Questions

You can easily make a reservation by calling our reservation team at +256 772 775005. We’re here to assist you 24/7.

Check-in time is 12:00 PM, and check-out time is 10:00 AM. Early check-in or late check-out is subject to availability and additional charges.

Yes, but room availability and rates may change if amendments are made to a confirmed booking. Changes may incur additional charges.

In case of a no-show, the money paid is non-refundable.

Yes, payments by credit or debit card are subject to a 5% bank charge.

Yes, all rooms have internet access, but you need to have your own laptop.

During your stay, you can access our gymnasium, swimming pool, and steam room.

Children below 4 years stay complimentary with their parents. Children above 4 years are considered adults and are charged accordingly. If an extra mattress or person is required, there is an additional fee of $20.

No, pets are not allowed.

This is a non-refundable booking. If there is any cancellation or amendment after the booking is processed, 100% of the booking amount will be charged.